Documented Chain of Custody
Documented chain-of-custody procedures track confidential records through pickup, transportation, intake, scanning, temporary storage, and final delivery or authorized disposition of original documents.
USA IMAGING provides document scanning services throughout San Diego County, specializing in biotechnology and pharmaceutical records, non-destructive laboratory notebook scanning, high-volume business documents, medical records, legal files, architectural blueprints, and archival collections.
Our services include high-resolution scanning, OCR-searchable PDFs, document indexing, quality control, and secure digital delivery. With scanning experience dating back to 1991, we provide scheduled local pickup, secure transportation, and documented chain-of-custody procedures.

DOCUMENT SCANNING SERVICES IN SAN DIEGO
USA IMAGING provides document scanning services throughout San Diego County, specializing in pharmaceutical document scanning, biotechnology records digitization, laboratory notebook scanning, and FDA-regulated documentation. With scanning experience dating to 1991, we convert business records, research files, and archived documents into organized, OCR-searchable PDFs with secure handling and electronic delivery.
Contracts, invoices, personnel files, accounting records, correspondence, and administrative documents. We convert everyday business paperwork into organized, OCR-searchable PDFs with accurate file naming and secure digital delivery.
Pharmaceutical batch records, FDA-regulated documentation, biotechnology research files, bound laboratory notebooks, SOPs, and quality assurance records. Secure scanning workflows accommodate customer-provided handling procedures and electronic storage requirements.
High-volume scanning of archived records, document boxes, filing cabinets, historical files, and large paper collections. Services include document preparation, 100% quality control, OCR, indexing, and secure electronic delivery.
USA IMAGING follows a structured seven-step document scanning process for business records, biotechnology research files, pharmaceutical documentation, laboratory notebooks, and FDA-regulated records. From secure pickup and document preparation to production scanning, 100% quality control, OCR, indexing, and electronic delivery, our workflow emphasizes confidentiality, accuracy, accountability, and careful handling of original documents.
Strict Security Protocol — Customer records are processed in our access-controlled Poway production facility, with coded entry, perimeter security monitoring, and restricted-access scanning and storage areas. Document handling procedures are tailored to project requirements.
Direct chain-of-custody transfer throughout San Diego County
Scheduled pickup or drop-off, secure transportation, documented chain-of-custody procedures, document inventory, and organized intake help maintain accountability from receipt through final delivery.
Document preparation includes removing staples and clips, unfolding pages, addressing minor paper issues, and organizing documents into scanning batches.
Production scanners capture business documents, pharmaceutical records, and research files at resolutions up to 600 DPI in black and white, grayscale, or full color, based on project requirements.
Our 100% quality control process checks image clarity, page orientation, cropping, and completeness, with corrections or rescanning performed when necessary.
OCR creates text-searchable PDFs, while customized file naming, folder organization, and indexing follow project specifications to make digital records easier to search, locate, and retrieve.
Completed digital files are securely delivered to your designated company server, approved electronic storage location, secure download repository, or USB device according to project specifications.
Original documents may be returned, temporarily stored by arrangement, or securely shredded through our service partner only following client authorization.
USA IMAGING provides OCR document scanning and searchable PDF conversion services in San Diego County for biotechnology companies, pharmaceutical manufacturers, research laboratories, healthcare organizations, and businesses. Optical Character Recognition (OCR) converts readable printed text in scanned laboratory notebooks, pharmaceutical batch records, SOPs, quality control documentation, medical files, and business records into searchable digital text.
Our scanning workflow combines high-resolution imaging, 100% quality control, OCR processing, customized file naming, folder organization, and document indexing. From individual folders to high-volume document archives, we deliver organized, searchable PDF files to your designated company server, approved electronic storage location, or USB device. OCR accuracy depends on document legibility and original condition.
Protecting confidential records is central to our document scanning services. At our access-controlled Poway facility, we handle sensitive business, healthcare, biotechnology, pharmaceutical, and government documents with careful oversight and security procedures tailored to each project's requirements.
Documented chain-of-custody procedures track confidential records through pickup, transportation, intake, scanning, temporary storage, and final delivery or authorized disposition of original documents.
Medical records, patient charts, and confidential healthcare documents are processed using restricted-access handling procedures and safeguards designed to support applicable HIPAA privacy and security requirements.
Secure scanning of proprietary biotechnology research, pharmaceutical batch manufacturing records, FDA-regulated documentation, laboratory notebooks, SOPs, and quality assurance files. Workflows can accommodate customer-provided ISO/FDA-related procedures.
We accommodate project-specific confidentiality agreements, controlled document access, secure electronic delivery, and customer-defined handling requirements. Records are processed in our access-controlled Poway scanning facility.

USA IMAGING makes your large-scale scanning projects affordable. Shipping, processing, scanning, indexing, and organizing is all covered under a single price, ensuring that your costs are predictable and easy to calculate.

Pack documents into a standard storage box.
Free scheduled pickup of your test box.
Document preparation, scanning, QC, and OCR.
Receive organized, searchable PDFs.

My university retained USA Imaging services to digitize decades of paper records that had previously been stored in a vault (about 90K records). We worked directly with Radek who was extremely knowledgeable in current best practices in digitization and OCR technology. He was friendly and professional too. Top notch service at a very reasonable price. We are so happy with the outcome of our project. I highly recommend USA Imaging. We will absolutely use them in the future for our digitization needs.

USA Imaging Inc. (USAI) has brought us something fresh and in turn has made me passionate towards their efforts surrounding the project. I am the Waste water operations manager at a small California Water District and the project manager of our enterprise GIS project. As of 2009 we have been using the Enterprise Data Window framework at the district for about 3 year now and we are astounded and most importantly happy with the results.

USA Imaging provided excellent support for the Jacobs Project NAI Team in the field.
Their staff was responsive to our project requirements, especially with regard to the client’s file naming conventions.
Electronic files were produced with book marks in order for users to navigate more efficiently through each file.
They also successfully managed large volumes with various sizes across multiple projects.
USA Imaging’s deliverables were on time.
When critical project deadlines surfaced, USA Imaging’s staff adjusted their schedule and continued to remain flexible to the project’s needs.
Quality, professionalism and follow-through were consistently programmed into their service and performance and I (we) would recommend them to our clients in the future.

My university retained USA Imaging services to digitize decades of paper records that had previously been stored in a vault (about 90K records). We worked directly with Radek who was extremely knowledgeable in current best practices in digitization and OCR technology. He was friendly and professional too. Top notch service at a very reasonable price. We are so happy with the outcome of our project. I highly recommend USA Imaging. We will absolutely use them in the future for our digitization needs.
Elizabeth S. , San Diego State University

I couldn't say enough great things about USA Imaging, Inc. Our company recently had an HR request to scan years of timecards before the end of the month. We thought it was impossible and decided to outsource the bulk scanning. Radek helped us out and provided us with a quote right away. In addition, he picked up a sample box and showed us an example of how it would be electronically filed. Today he dropped off boxes of timecards that he scanned within a few days and filed neatly. 10/10 customer service from start to finish. Pricing is very competitive compared to other bulk scanning companies in the area. He also provided a flash drive as a back up. I highly recommend!
Maria, V. , PERFORMANCE CONTRCTING, Inc.

USA Imaging provided excellent support for the Jacobs Project NAI Team in the field.
Their staff was responsive to our project requirements, especially with regard to the client’s file naming conventions.
Electronic files were produced with book marks in order for users to navigate more efficiently through each file.
They also successfully managed large volumes with various sizes across multiple projects.
USA Imaging’s deliverables were on time.
When critical project deadlines surfaced, USA Imaging’s staff adjusted their schedule and continued to remain flexible to the project’s needs.
Quality, professionalism and follow-through were consistently programmed into their service and performance and I (we) would recommend them to our clients in the future.
Jose E. Gonzalez, JACOBS, San Diego, CA





Based in Poway, we provide secure document scanning, biotechnology and pharmaceutical records digitization, laboratory notebook scanning, and scheduled pickup throughout San Diego County. From small business projects to high-volume document conversion, we deliver organized, OCR-searchable digital files with careful handling and documented chain-of-custody procedures.
USA IMAGING provides pharmaceutical document scanning, biotechnology records digitization, and laboratory notebook scanning throughout Sorrento Valley, Sorrento Mesa, Torrey Pines, UTC, La Jolla, Mira Mesa, Mission Valley, Kearny Mesa, and Downtown San Diego. Services include secure document pickup, OCR-searchable PDFs, and organized electronic delivery for life sciences companies and businesses.
Biotech, pharmaceutical & laboratory notebook scanning
Scheduled document pickup & secure transportation
Documented chain-of-custody procedures
Business mail scanning & digital delivery
Document scanning and secure records pickup throughout Carlsbad, Oceanside, Vista, San Marcos, Escondido, Encinitas, and Rancho Bernardo. USA IMAGING supports biotechnology companies, pharmaceutical businesses, medical organizations, engineering firms, and government agencies with laboratory notebook scanning, blueprint digitization, high-volume document scanning, and secure digital delivery.
Biotechnology & business document scanning
Blueprint & large-format scanning
Secure document pickup & transportation
High-volume document scanning
We provide document scanning, records digitization, and scheduled secure pickup throughout Poway, Santee, El Cajon, La Mesa, Chula Vista, National City, and Otay Mesa. At our Poway production facility, we carefully convert government records, medical files, business archives, engineering drawings, and high-volume paper collections into organized, OCR-searchable digital files with secure handling and delivery.
Municipal, medical & business records scanning
High-volume document scanning
Document preparation & quality control
Secure chain-of-custody procedures
OCR stands for Optical Character Recognition. OCR is a scanning technology that identifies alphanumeric characters on a page so information can be “read” and searched once converted to digital. In other words, it turns scanned information into readable information. This is important because OCR makes it possible to index documents based on certain tags and fields. That makes finding the information you need from your digital files fast and easy. OCR plays a critical role in high-volume document scanning. Without search capability, scanned documents are simply pictures that aren’t easy to find. Unintelligent.
Canon makes a line of business scanners we use exclusively and recommend for day-forward scanning (to keep your business paper-free after we’ve scanned your backfiles). Find the perfect one based on desired format, paper size, duplexing, network compatibility, and budget by going to Canon’s website. Remember! Day-forward scanning is a per diem thing that you must stay on top of or your business will end up buried under paper again. Use a professional scanning service to handle your high-volume archives, and dedicate a member of your team to handle the bite-sized incoming paper thereafter.
Document scanning software is a program that captures information from documents fed into scanning hardware and converts that information into a digital file. With OCR as part of document scanning software, those scanned documents become searchable digital files. Making digital files usable and searchable is the first step on the road to going paperless. That happens with document scanning software or OCR software such as Abobe Acrobat.
A standard banker box typically contains between 2,000 and 2,500 letter or legal-size documents, depending on how tightly the records are packed and whether folders are included. For shelf files and filing cabinets, you can generally estimate 150 to 200 pages per inch of paper.
USA Imaging offers simple per-box pricing, making it easy to budget your document scanning project without estimating page counts. As project volume increases, volume discounts may be available. Every project includes professional document preparation, OCR searchable PDF files, quality control review, and secure handling.
Request a FREE Quote today and discover how easy it is to convert paper records into organized digital files.
Yes, if you choose a reputable vendor like USA IMAGING. Our facility is equipped with 24-hour surveillance, enhanced security access, smoke detection alert systems, temperature control, and everything you need to keep your documents secure when in our custody. Off-site is the most economical and budget-friendly way to scan your documents versus on-site scanning, where you can expect the cost to double or even triple in some cases. By utilizing off-site scanning with USA IMAGING, we can deploy scanning in multiple shifts, so we're not bound to your facility access.
Yes, they can be. But only if OCR technology is used to make that file readable when scanned. The file can be edited if exported to a Word document, however, it is not recommended. The best results are in files generated in Searchable PDFs. Indexing tags the document using specified information fields. This makes the document easy to find when searched for. Once located, simply open it in your PDF viewer. Without OCR, sadly, no you can’t edit a scanned document.
Once your documents are scanned, we provide a FREE access web-based file repository where the files are securely stored and retrieved in seconds using the search option available. Additionally, you will receive a USB flash drive from which scanned files can be uploaded by your systems document administrator for local and quick access.
200-300 DPI (dots per inch). Anything less than 200 DPI creates fuzzy edges. Anything more is overkill—it increases the file size by a lot without a noticeable difference to the human eye. One other way to retain high-quality scans is not to compress the file during scanning as most services do. The uncompressed file is generally larger in bite-size but much higher quality, which is recommended. Compressing the file will create fuzzy edges even at 300 DPI. Color and Grayscale scans can also be scanned at 200-300 DPI uncompressed, yielding great image quality and maintaining color fidelity. File storage is very affordable, so it is an acceptable compromise by having high-quality images with larger file sizes.
More and more the answer is yes. Backfile scanning makes your legacy files digital. That gets you 95% of the way toward paperless. The other 5% falls under day-forward scanning, the day-to-day scanning that is required to convert paper that comes into an office every day into electronic files. As more companies become paperless, less paper makes its way into offices. A paperless office is only possible if a policy exists to convert paper to digital every day. Do that, and you’re a paperless office!
They are both the same, so don't be fooled by others. Both processes use an input device, such as a scanner that makes the paper document digital and converts paper into an image file (a digital picture of that piece of paper). You can see it, share it, and save it. If document scanning uses OCR software it turns the paper version into an image and converts the text into intelligent, searchable text, perfect for searching within the PDF document.
USA IMAGING, Inc. scans large format documents like engineering blueprints. We have state-of-the-art production scanners with software that makes old crinkly blueprints look much better than the faded originals that have suffered wear and tear with age.
The fastest way to scan a lot of documents is also the most cost-effective way to scan a lot of documents: by outsourcing that burden to a reputable document scanning company like USA IMAGING, inc. By hiring professionals trained in large-volume scanning, you’re digitizing your legacy paper files in the shortest time frame while your employees do the job they were hired to do. That means business goes on as usual and a massive undertaking is handled behind the scenes. A professional scanning service provider feeds thousands of sheets securely into an enterprise-level scanner, indexes them automatically in high resolution and stunning contrast, and does all of that at just pennies per sheet. Whole drawers of documents are digitized in minutes. You get high-quality, high-efficiency document scanning that’s hands-off and painless for your crew.
From biotechnology and pharmaceutical records to business documents, blueprints, and historical archives, USA IMAGING provides secure scanning and digitization at our Poway production facility. Tell us about your project and receive a free, no-obligation quote.

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