Private Customer Login
Individual customer accounts are designed to display only authorized projects and records.
Follow your scanning project from received boxes through preparation, scanning, quality control, and digital delivery—without wondering what happens behind the scenes.
The USA IMAGING Client Portal brings project visibility into focus, with individual box milestones, organized records, and clear production status.
One organized project workspace brings production status and key project records together, with access intended for authorized customers only.
Individual customer accounts are designed to display only authorized projects and records.
See which boxes are logged, being prepared, actively scanned, quality checked, or completed.
Understand total box quantities, completed work, and the current production stage at a glance.
Access applicable pickup and receipt records, signed acknowledgments, and NDAs when required.
Follow milestones for searchable PDF preparation, quality review, and delivery readiness.
View relevant return-of-originals status and project documentation as made available for your project.
Follow each box through a clear production path. Green means completed, blue identifies the active stage, and gray indicates work still ahead.
Materials received and recorded in the project inventory.
Documents prepared for the appropriate scanning method.
Pages converted into digital images.
Images and files reviewed for completeness and readability.
Completed digital records prepared for agreed delivery.
Track individual boxes across every stage of document scanning.
| Box | Contents / Description | Status | Progress |
|---|---|---|---|
| 📦 BOX-001 | Business Records — 2024 | ✓ Completed | 100% |
| 📦 BOX-002 | Accounting Files — 2025 | ✓ Completed | 100% |
| 📦 BOX-003 | Administrative Records | ● Quality Control | 85% |
| 📦 BOX-004 | Personnel Files — 2025 | ● Scanning | 60% |
| 📦 BOX-005 | Archived Correspondence | ● Preparation | 25% |
| 📦 BOX-006 | Project Documentation | ○ Pending | 0% |
Answers about project visibility, box tracking, and document access.
Customer-specific access is designed so authorized users can view only the projects and records assigned to them.
Box-level tracking follows Logged, Preparation, Scanning, Quality Control, and Delivered stages.
Green indicates completed stages, blue highlights the current stage, and gray identifies upcoming work.
The project workspace is designed to centralize applicable signed chain-of-custody records, NDAs when required, and related project documents.
Delivery milestones and project updates help show progress toward completion. File access and delivery depend on the agreed project workflow.
No. Original documents are never authorized for destruction merely because a stage is complete or a review period ends. Written customer authorization is required for destruction.
Start your document scanning project and learn how production milestones, box-level tracking, and project records fit into the workflow.

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